Privacy Policy

1. Information We Collect

My Home Plan ("we", "us", "our") collects information you provide directly, including your name, email address, phone number, property address, and payment information when you create an account or subscribe to our services.

2. How We Use Your Information

We use collected information to:

• Provide and manage your home maintenance services
• Process payments and send billing communications
• Match you with vetted local contractors
• Send service reminders and scheduling updates
• Improve our platform and customer experience
• Respond to support requests

3. Information Sharing

We share your information only with the contractors assigned to service your property (limited to what they need to perform the service) and with payment processors for billing. We do not sell your personal information.

4. Data Security

We use industry-standard security measures including encrypted connections (TLS), secure data storage, and access controls to protect your personal information.

5. Cookies and Analytics

We use cookies and analytics tools (Google Analytics, Vercel Analytics) to understand how our website is used and to improve the experience. You can manage cookie preferences in your browser settings.

6. Your Rights

You have the right to access, correct, or delete your personal information. Contact us at hello@myhomeplan.ca to exercise these rights.

7. Contact Us

Questions about this policy? Email us at hello@myhomeplan.ca.

My Home Plan
Kelowna, BC, Canada